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Yesterday I booked Wifey next Annual trip out to Grenada.
Some 2 months ago I did the same for me.
My booking sweeeeeet, as I had always just booked on line, and then paid flight changes when I knew when the return date would be.
By chance I mentioned to MY call centre person, Oh, and as usual I will change the return leg as it is out of range at the moment.
"Oh, I'll make a note on the system so they don't charge you she says".
Wifeys booking Mr smart arse says oh no, that'll be £150 to change it as she was out of airmiles, and it's always been like that. Err No say I, because I can't book the full year I have to rebook, and it's free. Nope says he, and I'm buggered.
15 minutes later I call back and speak to another lady, and ask to review my booking. Before I can open my mouth she says..."Oh I see you have a waiver on the rebook".... To which I say... funny you should say that. Why didn't I get that for my Wife's booking.
Abracadabra.... Oh, lets check her booking for you.... and I have amended that for you, it is now on the system for no charge on rebook. So sorry the previous DH must have been new.
£150 saved thank you very much.
Last edited by Expat (Apr 14, 2017 6:03 pm)
Who knew that was so easy? Not me.